shipping-policy

At unnisa.in, we understand the importance of timely and reliable shipping when it comes to online shopping. We strive to provide the best shipping experience for our customers, ensuring that your orders are delivered to you as quickly and efficiently as possible.

Processing Time: Once you place an order with us, please allow 1-2 business days for us to process and pack your items. During peak seasons or promotional periods, processing times may be slightly longer, but we will always do our best to get your order ready for shipment as soon as possible.

Shipping Methods: We offer a variety of shipping methods to cater to your needs. You can choose from standard shipping, express shipping, or expedited shipping at checkout. The available shipping options will depend on your location and the items in your order.

Shipping Rates: Our shipping rates are calculated based on the weight and dimensions of your package, as well as the destination. You can view the shipping cost for your order during the checkout process. We strive to offer competitive shipping rates while ensuring the safe and timely delivery of your items.

Delivery Time: The delivery time will vary depending on the shipping method you choose and your location. Standard delivery typically takes 5-7 business days, while express shipping can take 2-3 business days. Please note that these are estimated delivery times and may be subject to delays due to unforeseen circumstances or customs clearance procedures.

Tracking Your Order: Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment and get real-time updates on its whereabouts. Please allow a few hours for the tracking information to become available after receiving the email.

International Shipping: We offer international shipping to select countries. Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the total cost of your order. We recommend checking with your local customs office for more information on any potential fees.

Lost or Damaged Packages: In the rare event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund for your order.

If you have any further questions or concerns about our shipping policy, please don't hesitate to reach out to our customer support team. We are here to assist you and make your shopping experience with unnisa.in as smooth and enjoyable as possible.